Note for Non-U.S. Visitors: The Services and the products offered are intended only for residents of the fifty (50) United States and the District of Columbia and are not directed to individuals residing outside the United States, who may be subject to different privacy laws. If you reside outside the United States, do not access or use the Services.
Services are defined as:
Offline Services – certain offline services including but not limited to offline communications through our Customer Care Department in connection with the Online Services.
What Type of Information Do We Collect and Process?
We may collect the following categories of personal information. Not all categories may be collected about every individual:
- Personal identifiers, such as name and address
- Device and online identifiers and related information, such as telephone number and email address
- Internet, application, and network activity, such as cookie IDs and browser visits
- Demographic information, such as age, month and year of birth
- Financial information, such as credit and debit card numbers and claims information
- Characteristics of protected classifications under state or federal law, such as gender and nationality
- Purchase history information, such as products you have bought, rented, and returned
- Location information, such as geo-location information
- Audio, visual, and other sensory information, such as audio and video recordings
- Individual preferences and characteristics, such as inferences related to shopping patterns and behaviors
- Education level, gender, marital status, household income, and other personal information.
You actively share information with us in various ways when you utilize the Services. You also passively provide us information in other ways through technology. Some of this information may be linked to you personally. This information helps our websites and mobile services work correctly and supports our customer marketing and analytics efforts – our work to understand our customers’ needs and provide information about our products and services
Like many online services, we may collect and store certain information automatically whenever you interact with our Services. For example, we may collect your IP address, browser and device information, including operating system, application software, and reference site domain name, every time you access or use the website. We may also collect information regarding traffic patterns and usage and mobile application usage data. We may use this information in combination with other information we have about you, including personal information.
If you do not want cookies to be dropped on your device, you can adjust the setting of your Internet browser to reject the setting of all or some cookies and to alert you when a cookie is placed on your device. For further information about how to do so, please refer to your browser ‘help’, ‘tool’, or ‘edit’ section or see www.allaboutcookies.org . Please note that if you use your browser settings to block all cookies, including strictly necessary cookies, you may not be able to access or use all or parts of the functionalities of our websites.
If you want to remove previously stored cookies, you can manually delete the cookies at any time. However, this will not prevent our websites from placing further cookies on your device unless and until you adjust your Internet browser setting as described above.
Some web browsers may have a “Do Not Track” preference that transmits a “Do Not Track” header to the websites you visit with information indicating that you do not want your activity to be tracked. We do not currently take actions to respond to Do Not Track signals because a uniform technological standard has not yet been developed. We continue to review new technologies and may adopt a standard once one is created.
How Do We Use Your Information?
We use your personal information to provide you Services, such as to fulfill your requests for information or to help us personalize our Services and marketing to you. We also may use your personal information to support our business functions, such as fraud prevention, marketing, and legal functions. We may combine information, collected online and offline, including information from third party sources. We also may transfer or share your personal information within our corporate family of companies and our franchisees for these purposes, as permitted by law. In addition to the foregoing circumstances, we may share your personal information when you authorize us to do so.
How Do We Disclose and Share Your Information?
We are careful to share your personal information in ways that respect your privacy and only as described in this Policy. We do not sell or rent your personal information to others for money. All of the categories of personal information that we collect have been shared with other companies, including those within our corporate family and our franchisees, for a business purpose. We engage service providers to perform services in connection with the operation of our business and may share data with them in order to provide the Services requested. We may share your personal information in other special circumstances, which include situations when sharing is required by law, or we believe sharing will help to protect the safety, property, or rights of us, our customers, our associates, or other persons.
What Steps Are Taken to Keep Personal Information Secure?
We use various security measures to protect personal information that we collect. However, we cannot guarantee that your personal information will be secure from disclosure or misuse, either by accident or by unauthorized access or use.
What Happens When I Link to or From Another Web Site or Use Social Media Features?
We may also have providers of other apps, tools, widgets and plug-ins on our website, such as Facebook “Like” buttons, which may also use automated methods to collect information about how you use these features. These organizations may use your information in line with their own policies.
Is Information Collected from Children?
The Services are intended for adults. We do not sell any services ordered through our Services directly to anyone who we know to be under the age of 18. If you are under the age of 18, you should not use our Services to submit orders or purchase any services. In addition, we do not collect online any personal information from anyone who we know to be under the age of 13. If you are under the age of 13, you should use our Services only with the involvement of a parent or guardian and should not submit any personal information of any kind to us.
We do not sell information about persons who we known to be under the age of 18.