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Most Trusted Heating and Cooling Technicians in the Charleston Area

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Serving Charleston, SC, and the surrounding areas since 2007

Heater Not Working?

Need Heating Repair?

Looking for Heating System Maintenance?

We Can Help!

WHEN TO CALL FOR HEATING REPAIR?

Heating system failures often strike at the most inconvenient times—late at night or during weekends—when your system works hardest to keep your home warm. We understand how frustrating this can be, which is why we provide 24/7 emergency support. Whether your heat pump or furnace has broken down, you can rely on us to get your heating system back up and running in no time. Here are some common heating issues that you will need to call Carolina Custom Air for:

  • Thermostat Malfunctions: Often, the issue may be with the thermostat, not the heating system itself. Incorrect temperature readings or problems with the thermostat’s wiring can significantly affect heating efficiency.

  • Frequent Cycling: If your heater is constantly turning on and off, this could be a sign of a clogged filter, improper airflow, or a faulty thermostat setting.

  • Ignition or Pilot Control Problems: For gas-powered heaters, issues with ignition or pilot control can hinder the system’s ability to heat your space effectively.

  • Rising Utility Costs: If during the winter months your utility costs are above average and you haven’t changed anything, then you’re likely experiencing heat loss. Since there could be a variety of reasons you’re experiencing heat loss, you should contact our specialists to complete an assessment and any necessary South Jersey heater repairs.

  • Dry or Stuffy Air: Furnaces and heat pumps put out a lot of dry heat, but if the air is dryer than normal, you should have your unit checked. Watch out for dying plants or dusty air.

  • Heater Smells Like Rotten Eggs: Gas furnaces emit carbon monoxide as a byproduct of combustion so if you smell rotten eggs, it means you have a gas leak and should contact your gas company and our heating repair experts.

  • Inconsistent Heat: There are a plethora of reasons why you could be getting inconsistent heat. Due to that, you should contact our specialists to figure out what’s wrong and provide the right heater repair in Charleston.

Carolina Custom Air is excited to announce that we are growing our team and reach by joining forces with Coastal Air Solutions, another locally owned and operated home services provider in Charleston. This acquisition allows us to combine our experienced teams and expand our mission of being the best, most helpful providers of home preservation services throughout the Charleston region.
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Quick Checks Before a Technician Arrives:

Heating systems can sometimes stop working due to small, easily fixable issues. Before you reach out for professional help, there are a few things you can check to potentially solve the problem on your own. Don’t worry—if the issue persists, we’re just a call away and ready to assist!

 

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1. Tripped Breakers

A quick peek at the electrical panel should inform you if your heating has tripped the breaker. If the circuit breaks repeatedly, it could warrant the need for a heating service.

2. Clogged Air Filter

If your heating system isn’t blowing hot air, one likely cause could be the air filter. A clogged or dirty air filter will restrict air flow and could lead to worse problems down the road. Replace it, and let the heating system run, checking if the airflow improves.

3. Thermostat Problem

Sometimes the cause of your low airflow problems could be nothing more than a thermostat issue. It is not uncommon for us to receive calls on weekday holidays when the heat is running its usual weekday setback cycle to save energy. Alternatively, your heating system might be set to the “on” function instead of “auto.”

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