Woman sitting in front of a fan and dabbing sweat off her forehead

At Carolina Custom Air, we understand that not all HVAC issues can wait. For problems that put your safety and health at risk, it’s critical to get the urgent attention you need from a professional. That’s why our NATE-certified team is here with 24/7 support for heating and AC emergencies.

In this article, we discuss what HVAC issues require immediate care, as well as steps for Charleston homeowners to take when handling an emergency.

What Counts as an HVAC Emergency

There are many scenarios during which Charleston homeowners may need emergency HVAC service, including:

  • Extreme temperatures: Whether it’s freezing outdoors or there’s sweltering heat, HVAC issues during extreme temperatures are an issue. Especially in homes with the elderly or infants, residents can run the risk of heat-related illnesses that put their safety at risk.
  • No cooling or heat: A total system failure is a major disruption to your home and should be handled quickly to minimize discomfort.
  • Carbon monoxide leaks: If you smell rotten eggs or are experiencing dizziness, headaches, or nausea, evacuate your home immediately.
  • Burning smells: Any burning smell is an electrical fire risk and could be the result of overheating wires, failing motors, or debris in your system.
  • Serious leaks: If there is water pooling around your system, it could result in mold growth, water damage, or electrical hazards.

Steps To Take in an HVAC Emergency

If you’re experiencing a heating or air conditioning emergency, it’s important to act fast. Leaving the problems unaddressed can often put your safety at risk and cause the problem to worsen. Instead, these are the steps you should take to ensure your home and family are protected:

  • Call a professional: Call Carolina Custom Air to request emergency service for your system.
  • Power down: Turn off your HVAC system to prevent further damage to the equipment or your home.
  • Check your thermostat: Make sure that your thermostat is set to the correct mode.
  • Check your electrical panel: If your system doesn’t turn off, look for a tripped breaker at the electrical panel.
  • Check air filters: Check to see if your air filters are clogged and reducing airflow. If they are, they need to be replaced.
  • Check registers: Check that all registers and vents are open and unblocked.
  • Check your condensate drain line: If you’re experiencing a leak, check for a clogged drain line. If there is a blockage, attempt to clear it.

Call Carolina Custom Air for Emergency HVAC Repairs

When an HVAC emergency threatens your home, call Carolina Custom Air. Our local team performs high-quality work with honest, respectful, and responsible service. We’ll get to the root of any HVAC problem and recommend the best solution for your home. Plus, we hire only the most educated team to ensure that you get the expert service you deserve.

Don’t let an HVAC emergency compromise your comfort. Call Carolina Custom Air today to request emergency HVAC services for your Charleston-area home.

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